Monday, October 20, 2008

 

Foul Weather

During periods of foul weather (rainfall, strong winds, etc.) we are often forced to alter our normal maintenance procedures. While we do service your water system during these periods, we may not vacuum if we cannot see the bottom of the pool due to heavy rain or winds. We will not take the chance on clogging your plumbing or your equipment with unseen objects that may be at the bottom. Chemical and all other service functions will be performed to the extent that they are possible or necessary.

Once the Foul Weather has subsided we will clean up any resulting mess in your water system. In the instance of heavy amounts of debris, we will take the majority of the debris from the water with a device called a Leaf Bagger. This is a water-powered device that will remove leaves and debris from your system without clogging your plumbing. After this is done, there may still be a large amount of small debris suspended in the water. We will vacuum this up on our next scheduled visit (assuming that the debris has settled to the bottom).

It generally takes at least double the amount of chemicals as well as twice as much labor to clean up the mess resulting from Foul Weather conditions. Except for extreme cases we do not charge extra for this. If you are willing to have the mess cleaned up during our regular weekly trips, we are willing to do it as a part of your regular service. Customers who desire quicker clean up without additional expense should arm themselves with a Leaf Rake, Skimmer Net and Telescoping Pole. We can deliver these to you or you can pick them up at the nearest pool supply house.

At times you may need the pool cleaned up sooner that your next scheduled visit. For this situation, you may call us to schedule an Extra Service Day. It may take one, two, or three extra trips. All you have to do is call.

As always, if you have any questions or comments regarding scheduling, performance or other services we offer please feel free to call our service center at 213.999.7665. Saturday Sunday and evenings, you can leave a message on our voice mail and we will respond as soon as possible. We are dedicated to being your #1 pool service company!

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